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To provide evidence-based strategies for ensuring rigor of case studies, the authors examine what rigor types authors report and how they report them by content analyzing all case studies published 1995-2000 in 10 management journ...
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To provide evidence-based strategies for ensuring rigor of case studies, the authors examine what rigor types authors report and how they report them by content analyzing all case studies published 1995-2000 in 10 management journals. Comparing practices in articles addressing rigor extensively and less extensively, the authors reveal three strategies for insuring rigor. First, very few case study authors explicitly label the rigor criteria in terms of the concepts commonly used in the positivist tradition (construct, internal, and external validity, as well as reliability). Despite this, papers addressing rigor extensively do report concrete research actions taken to ensure methodological rigor. Second, papers addressing rigor extensively prioritized rigor types: more, and more detailed, strategies were reported for ensuring internal and construct validity than for external validity. Third, emergent strategies used in the field were reported, such as setbacks and serendipities, that necessitated changes to the originally planned research procedures. Authors focus squarely on the concrete research actions taken, carefully relaying them to the reader so that the reader may appreciate the logic and purpose of trade-off decisions in the context of the specific case study.
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This article examines the role of similarity in the hybridization of concepts, focusing on hybrid products as an applied test case. Hybrid concepts found in natural language, such as singer songwriter, typically combine similar co...
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This article examines the role of similarity in the hybridization of concepts, focusing on hybrid products as an applied test case. Hybrid concepts found in natural language, such as singer songwriter, typically combine similar concepts, whereas dissimilar concepts rarely form hybrids. The hybridization of dissimilar concepts in products such as jogging shoe mp3 player and refrigerator TV thus poses a challenge for understanding the process of conceptual combination. It is proposed that models of conceptual combination can throw light on the judged future success and desirability of hybrid products in general. The composite prototype model proposes two stages of conceptual combination. In the first stage, the concepts are aggregated into an additive hybrid, simply by forming the union of the two sets of attributes. In the second stage, any conflicting attributes are identified and resolved, often with the introduction of emergent attributes, resulting in an integrative hybrid. Across four studies that varied the similarity and type of hybrid products, similar and integrative hybrids were valued more than dissimilar and additive hybrids. Critically, though, dissimilar hybrids were also highly valued if they were integrative. Results supported the two stages proposed by the composite prototype model, and implications for other models of hybrid formation are discussed.
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In this article, we propose a competence-based view of value-for-customer in business markets. While literature in both strategy and marketing has provided many insights to understand the competence-based roots of value creation, ...
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In this article, we propose a competence-based view of value-for-customer in business markets. While literature in both strategy and marketing has provided many insights to understand the competence-based roots of value creation, the interface between the two areas is still largely unexplored. Moreover, while the notions of competence exchange and value creation feature strongly in the relational perspective, they occur only once relationships have been established. This begs the question whether competencies could be developed outside established relationships, and then marketed to guide customers' buying behavior. Basing on three case studies from the yarn manufacturing, IT systems, and automotive components industries, we identify key features of competence-based marketing: the alignment of supplier's competencies with the customer's business processes, the experiential communication of supplier's competencies, and the delivery of competencies to the buyer's business processes. Within the strategies for creating value-for-customers, these findings contribute to the understanding of the use of competencies to induce purchases.
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Studies on the role of material resources for team performance in innovation projects have provided inconclusive results. This paper focuses on team members' perceptions of the provided material resources' adequacy to address this...
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Studies on the role of material resources for team performance in innovation projects have provided inconclusive results. This paper focuses on team members' perceptions of the provided material resources' adequacy to address this gap. Understanding what drives perceptions of material resource adequacy may not only reconcile conflicting results in the literature, but may also provide much-needed guidance for project funding, so as to maximize innovation project performance. Further, the analyses in this paper differentiate between two outcome dimensions of innovation project performance, namely, the degree of new product quality and new product novelty, and thus offer a more fine-grained analysis of the relationship between perceptions of material resource adequacy and innovation project teams' performance. The posited hypotheses are tested using a sample consisting of survey data from 121 innovation projects in the electronics industry. To avoid common source bias, data from different respondent groups, that is, team leaders, team members, and team external managers of the examined innovation projects, were used. The results of the regression analyses identify team potency and workload as socio-cognitive drivers of innovation project teams' perceptions of material resource adequacy. Moreover, it is found that perceived material resource adequacy relates positively to new product quality, while it relates negatively to new product novelty. This paper thus provides an important step toward disentangling the ambiguity surrounding the relationship between material resource adequacy and innovation project teams' performance, showing that a key finding of cognitive psychology seems to hold also on the team level of inquiry: the significant influence of socio-cognitive factors on perceptions. This finding paves the way for putting more attention in research on innovation and project management on cognitive aspects, in particular considering mechanisms behind the formation of team perceptions. Further, the results provide evidence for differential effects of perceived material resource adequacy on innovation project performance, depending on the indicators used for measuring the outcomes of an innovation project. This contributes necessary detail to studying the relationship between material resource adequacy and innovation project performance, which so far has produced inconclusive results, suggesting that these contradictions might result to a large degree from different operationalizations of innovation project performance. On a practical level, the findings of this paper suggest that material resource adequacy seems not to be a catch-all variable, influencing innovation project outcomes in a uniform way. It appears to be a useful lever for influencing team outcomes depending on the desired result, which may be manipulated by shaping team variables that exert a systematic influence on perceptions of material resource adequacy.
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Purpose - The purpose of this paper is to re-examine the role of fit in the relationship between the design of working spaces and organizational culture. Design/methodology/approach - The research is based on a set of two case stu...
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Purpose - The purpose of this paper is to re-examine the role of fit in the relationship between the design of working spaces and organizational culture. Design/methodology/approach - The research is based on a set of two case studies compared on two levels of analysis (company and work group level). Empirical results are based on triangulated data involving observations, as well as interviews with the users, managers and designers of spaces in two organizations. Findings - The results suggest that the overall "fit" of space and culture are not sufficient to engender positive outcomes (such as job performance and employee satisfaction). In particular, the results point to the moderating factors on the work group level of analysis (such as the type of job and employees' personalities), as well as on the company level (implementation of the change management process), as crucial drivers of job satisfaction and productivity. Originality/value - The authors demonstrate that a singular focus only on the fit between space and organizational culture leads to equivocal results in terms of cultural change outcomes. A more fine-grained analysis on the work group level considering the match between space, type of job, personality and seniority of the users of that space reconciles these differences.
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This case study provides an in-depth analysis of Siemens' lessons learned when implementing knowledge management. For the analysis of the case-study data, we use established tools from the marketing literature, and integrate these...
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This case study provides an in-depth analysis of Siemens' lessons learned when implementing knowledge management. For the analysis of the case-study data, we use established tools from the marketing literature, and integrate these with the change management literature. The aim is to provide a rich-yet-parsimonious conceptualisation of Siemens' lessons learned in dealing with two distinct implementation traps. The first trap is called customer trap and suggests that the needs of two 'knowledge management customers' have to be carefully balanced. Specifically, the 'end customer' of the initiative (the user of the initiative) and the 'business customer' of the initiative (top management) may have different expectations and requirements that need to be taken into consideration both separately and jointly. The second trap is called personalisation/standardisation trap and points to the need to balance standardisation (often needed due to the global scale of knowledge management initiatives) with customisation (too much of which can lead to an undifferentiated mix in which value propositions of individual initiatives are hard to appreciate).
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The effect of financial resource constraints on innovation team performance is ambiguous. On the one hand, the majority of scholars have argued that financial resource constraints have an inhibiting effect on innovation, whereas b...
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The effect of financial resource constraints on innovation team performance is ambiguous. On the one hand, the majority of scholars have argued that financial resource constraints have an inhibiting effect on innovation, whereas budgetary slack supports creativity and innovation. Consistent with this notion, in most conceptual models on the management of innovation projects, the availability of slack, or at least adequate (rather than constrained) resources represents an important success factor supporting innovation. On the other hand, popular parlance has it that sometimes "necessity is the mother of innovation," and literature in cognitive psychology suggests that resource constraints stimulate creativity and innovative behavior. Recent innovation literature indeed provides evidence that remarkable innovation outcomes can be achieved with constrained financial resources. Despite the rapidly growing research on success factors of innovation projects, and the high managerial relevance of budget questions, the influence of financial resource constraints has only very recently started to attract interest. The objective of the present study is to contribute to that research by investigating under what conditions financial resource constraints lead to innovation outcomes. Specifically, team climate for innovation is examined as a potentially important contingency variable of the relationship between financial resource constraints and innovation project performance. By explicitly focusing on team climate for innovation, factors of the work environment in innovation projects are addressed as influential boundary conditions for successfully innovating under financial resource constraints. The hypotheses are tested on a sample of 94 innovation project teams from a variety of industries. To ensure content validity and to avoid a possible common source bias, data from different respondents, i.e., team leaders, team members, and team external managers of the innovation projects, are used. Results of regression analyses show that there is no significant relationship between financial resource constraints and innovation project outcomes in terms of product quality and project efficiency. However, results show a significant interaction term of financial resource constraints and team climate for innovation in that team climate for innovation positively moderates the relationship between financial resource constraints and product quality as well as project efficiency. Thus, the findings of the present study contradict the widespread notion in innovation literature that financial resource constraints have a wholesale inhibiting effect on innovation, thereby providing a differentiated perspective on the relationship between financial resource constraints and innovation. On a practical level, the results of this study highlight a specific condition under which product developers can come up with more innovative solutions despite, or even because of, financial resource constraints.
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Firm-idiosyncratic resources are at the heart of the resource-based view. A hallmark of empirical research findings supporting or falsifying a theory is generalizability. Generalizability demands that research findings are not idi
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Outliers are promising candidates for theory building because they defy expected cause-and-effect relationships. Nonetheless, researchers often treat them as a nuisance and exclude them from further study. In fact, our analysis fo...
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Outliers are promising candidates for theory building because they defy expected cause-and-effect relationships. Nonetheless, researchers often treat them as a nuisance and exclude them from further study. In fact, our analysis founds only two article using outliers for theory development in all quantitative articles published from 1993 to 2012 in six major management journals, and less than 5% cared to even mention them (relaying reasons for deleting them, mostly). To rectify this, we provide a roadmap for empirical researchers interested in theory building.
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The “fit” between brand and cause has received considerable attention in the study of effective cause-related marketing. However, the literature is largely ambivalent in terms of what fit means, as little systematic research has...
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The “fit” between brand and cause has received considerable attention in the study of effective cause-related marketing. However, the literature is largely ambivalent in terms of what fit means, as little systematic research has looked into the relationship between cause and brand and its impact on consumers' skepticism, and in turn, on willingness to purchase. By drawing on the dual-process of similarity, four studies provide evidence on the role of thematic vs. taxonomic similarity in reducing skepticism and help companies understand which causes to support. Specifically, our results show that willingness to purchase the brand is higher in thematic partnerships and, counter intuitively, skepticism is higher in taxonomic partnerships. We discuss the results in light of the role of trust as mediator and regulatory focus as moderator of the effect. We offer theoretical and managerial implications of these results, discussed considering the demand for companies to be more socially responsible.
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